Our Blog

Vacuuming, potentially the best thing you can do for your carpet but the most misunderstood by customers? Pull along vacuum cleaners? The worst of the worst for carpet! Just skims the top, but pulls very little out in reality Pull along with powerhead? A little better, literally pulls out twice as much as a normal […]

Had another one of those calls today. A stain on the carpet, so some Facebook commentator says of course just use bleach! Mistake #1 Oh no, now we have a big yellow mark (Bleach strips colour and yellows nylon!). Another Facebook expert says coffee can stain it back to close to the original colour – […]

Sometimes we get called for specialist jobs in more “exotic” locations. We had one such one a week or two ago. The job was in Peppermint Grove Beach, just out of Busselton. The issue was some dirt on a brand-new lounge suite that was apparent upon delivery. Apparently, just one corner, but the customer was […]

We just love exotic fibre blends 18% polyester, 11% cotton, 22% linen and 49% viscose, was one that we attended last week. To make matters worse, someone else had had a go at the suite already – ugh! It was one of those huge, awkward ones as well with feather filled cushions and all sorts […]

What happens when you walk through your bedroom with a bottle of bleach? Well of course, you trip over the junk on the carpet and spray it all over the carpet – HELP! Fortunately, we got the call from this customer to come and deal with it rather than going to Google and making things […]

“It’s wintertime, so we don’t want to clean carpets cos they’ll take too long to dry.” But many of us also have a lot of tiles that may need doing as well, and they can be a source of utter annoyance with those grout lines that just won’t clean up. Sound familiar? Well, the good […]

We’ve had a couple of instances in the last few months of brand-new furniture with a less than brand new smell! In fact, the smells were as if something had putrefied. The issue we had was that the smell was deep within the structure of the furniture and in no way accessible for us to […]

Tiles are one thing that can be the bane of the householders existence. The grout lines just don’t clean up and people love to hate them as a result. We, on the other hand, love to love them! They respond well to a little bit of chemistry and our specialised tools, leading to a markedly […]

This week, Darren and I attended a quote for a PM. Already cleaned by another contractor, but a very ordinary job at best. The operator obviously had no training and was doing what they thought was the way to do it. But their best was far from adequate, and the $300 dollar charge they had […]

Sometimes, it’s good to know that you must be on the right track. Last week, the boys attended a job for a full house of carpet to be cleaned. Nothing unusual about that, sure except for one thing… This customer has been with us for 35 of our 36 years and has been happy each […]