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We’ve had a couple come up this week that were Google tragics. One in particular, beautiful house, spotless – apart from an “unknown” spot on two steps of the staircase “No problem,” she Thinks, “I got this!” and it’s down to the supermarket to but some “stuff”. Oops, that was a fail… but wait, “I […]
We had just a “small” tile cleaning job last Saturday Two of us on the job, 5hours of hard slog What we had was a tile that cleaned reasonably easily, but grout that had been negatively impacted by 12 years of chemistry that wasn’t quite up to scratch. But when Carl quoted the job, he […]
Had an issue with a carpet that came to a resolution last week Water intrusion in 2 rooms, 1 of them over an extended period of time The extended period one didn’t look so bad, until we lifted the carpet – and then we could ascertain the full extent of the damage It was advised […]
Some of the reviews we’ve had just in the past month… “Carl worked solidly for 2 hours cleaning my couch and did a fantastic job. He gave great advice on how to maintain the quality of our couch and was friendly, courteous and professional. Highly recommend!!” – Rangi Plumbing Excellent job done. Professionalism upheld. The […]
Had a fun one just yesterday Grandmothers house, with a couple of issues Daughter and granddaughter had both stayed the night, as daughter was having a night out, first one in 17months since bub was born. So she gave it a good shove, and had enough red wine… problem was, it was more than enough […]
Armadillos – renowned for being tough, armoured little critters But in the rug world, not quite the case Beautiful rugs, but fussy and easy to damage when it comes to cleaning and this week, we had one with a strong tea stain on it – Oh happy days! Strong, black tea is always going to […]
Looks like we are gonna have a couple of days off this week, sitting back, relaxing… We wish! Carl and I will actually be off the road for two days this week, undergoing more training! Never too old to learn! What we will be doing is leather restoration as well as more technical cleaning services. […]
Week after week I carry on about people trying to fix things themselves. This week was no exception with a beautiful 8-month-old wool carpet in a high-end Floreat apartment. Their dopey dawg had eaten some grass at the local park and proceeded to redeposit it onto their bedroom carpet in two areas They bought an […]
What’s the lifeblood of any business? Repeat customers! Without them, it becomes a very expensive business to run if you need to keep on buying customers! But we are proud to say that we do get a great rate of happy, returning customers, as well as referrals from those customers. What do we do right? […]
Got asked this week to report on a rusting door frame Doing for a Property Manager who wanted to take builder to court over a rusting door frame. Their claim: it was a building issue. Builder: it was a urine issue My report; unfortunately for the PM, the builder was right. Using my UV light […]