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Two similar situations that have arisen in the last week or so, one that I was directly involved in and one that another fellow industry member called me about to “pick my brains” so to speak. Odour in the carpet. In both cases, the customers decided we were both too expensive and went for a […]

Customer, very fussy, with stains on her expensive wool carpet Hubby had the temerity to bleed all over it after a mountain bike accident She had tried to remedy but failed House was sold, pending finance, so she was in a spin I advised her to leave the stains for now as I could get […]

We all have them We all use them every night Yet most of us don’t clean them – ever Always a good idea to at least vacuum them once in a while and use protectors What am I talking about? MATTRESSES! One of the most neglected items in any home when it comes to cleaning! […]

I’m always going on about people who Google “recipes” to get rid of stains – and failing. But what about those people that buy name brand stuff at the supermarket, thinking it’s being sold there, so must be OK? Just because it’s available at a “trusted” retailer, doesn’t make it safe. In fact, most supermarket/Bunnings/Market […]

Something we have been doing lately is aged care Not in the same way Ian does in facilities, but in their own homes People staying in the comfort of their own home rather than a nursing home We get called in to clean up properties as a way to improve their wellbeing These are people […]

With all of these people currently working from home, that also means that wear and tear will be happening on their carpets at a much faster rate than usual! Those cups of coffee needed to fuel their workdays, meals at their workstations, the kids goofing off on the lounge suites or studying in their bedrooms, […]

We’ve had a colourful week this week, recolouring carpets after inappropriate chemicals having been used on some carpets! This led to a colourful exchange between tenants and property managers Tenants were left feeling a little grey and glum after suffering colour loss, but we managed to brighten their days with a splash – or at […]

Some people have very different standards it would seem You may have seen the photos of a job we did last week Carpets were to be done in the one room, but that was all they wanted done. Walking into the room, there was a bed and mattress too – a mattress badly in need […]

We speak constantly about viscose Yes, here we go again! But this time I’m talking in terms of protection and an accidental experiment we did Had some sample of a particularly nasty samples of a fabric to spray and send away – but we kept one sample for ourselves Sprayed only half of it and […]

Something we are seeing a lot these days; renovations! And with renovations comes a truckload of dust Try as you might, vacuuming, dusting, sneezing and still there appears to be more! If you want to ensure that you have got as much dust out of your carpets and upholstery as much as possible, there is […]