- Yesterday, I attended a job that I’d had an emergency call on.
- Regular client, with a mischievous daughter who loves testing out her artistic skills – this time with nail polish on the staircase. Mum tried to do it herself, but just spread it! So, the call came through…
- She had done a great job of making it harder for me, but luckily once she realised what she was doing was making it worse, not better, she stopped and made the call.
- Most of it in the end turned out to be reasonably straightforward to do, so within the hour, I had the carpets looking acceptable again – along with a very relieved customer!
- Moral of the story – do as she did! Once she realised what was going on, she stopped and called an expert instead!
