Our Blog

It’s that time of the year – the rains have started. And with rain comes the occasional heavy downpour or storm. This can lead to flooding! If you or anyone you know is affected, time is of the essence. It’s no good waiting until stains start appearing or musty smells develop – get onto it […]

This week, had a job that had left a customer feeling utterly crushed Or at least his carpets did! Beautiful, new carpets were laid 3 months ago, with a not-so-beautiful crush mark across one section caused by improper storage This led to a very disgruntled customer and me being called in for an inspection. My […]

Have a lady, bought secondhand suite Worth $6000 brand new Previous owner decided to “wash it” New owner bought it thinking she had a bargain Excess water – cellulosic browning Now will cost her over $500 to fix instead of $220 if it had been left well enough alone and given to an “expert” Fresh […]

Based in Thornlie for the last 32 years, but we go everywhere, man! Had two different calls from 2 different property managers this week, both with similar-ish issue First one, their carpet cleaner had cleaned a carpet – twice – and the odour problem only became worse! Second one, they’d had a stain on the […]

Our focus this week has been on commercial work. We had a couple of largish commercial jobs to get through, one over the weekend and one yesterday. These jobs can provide their own challenges, as they can be difficult to access, so equipment often needs to be portable. But we have a variety of equipment […]

We had a tile and carpet job this week. It was the job from hell, with extreme soiling on the tiles in breakout rooms, training rooms and wet areas. It was one of those jobs that did not want to clean up without a fight! Commercial non-slip tiles in a plastics factory that works 24/7, […]

I have an interesting lounge suite to quote this week. One of only 12 in the world, valued “between $50,000-$60,000.” No pressure, obviously! But when I asked Carl if he’d be happy to do it, his answer was, “Whether it’s $500 or $50,000, it still gets treated the same!” And that pretty much sums Fresh […]

It’s been a while, but suddenly we’ve had a spate of challenging jobs. But unusually, they weren’t just challenging but came with customers prepared to pay for what they needed to be done! This is quite unusual, as many that have dirty carpets also can’t see the value in cleaning them! But this week, we’ve […]