This week, I had to inspect another few carpets had already been “professionally cleaned”. One of particular concern was a carpet that, even after having been cleaned twice, one room still had a smell of cat urine AND the new tenant was reacting badly with a rash developing all over her as she is highly […]

Yesterday, we were asked by a Property Manager to deodorise 1 bedroom carpet in a house. These carpets had already been “professionally cleaned”. No problem we said, we can sort that out and in we went. But… upon inspection, the carpets were still quite soiled throughout, with a general doggy smell to go with it. […]

Vacuuming, potentially the best thing you can do for your carpet but the most misunderstood by customers? Pull along vacuum cleaners? The worst of the worst for carpet! Just skims the top, but pulls very little out in reality Pull along with powerhead? A little better, literally pulls out twice as much as a normal […]

Had another one of those calls today. A stain on the carpet, so some Facebook commentator says of course just use bleach! Mistake #1 Oh no, now we have a big yellow mark (Bleach strips colour and yellows nylon!). Another Facebook expert says coffee can stain it back to close to the original colour – […]

Sometimes we get called for specialist jobs in more “exotic” locations. We had one such one a week or two ago. The job was in Peppermint Grove Beach, just out of Busselton. The issue was some dirt on a brand-new lounge suite that was apparent upon delivery. Apparently, just one corner, but the customer was […]

We just love exotic fibre blends 18% polyester, 11% cotton, 22% linen and 49% viscose, was one that we attended last week. To make matters worse, someone else had had a go at the suite already – ugh! It was one of those huge, awkward ones as well with feather filled cushions and all sorts […]

What happens when you walk through your bedroom with a bottle of bleach? Well of course, you trip over the junk on the carpet and spray it all over the carpet – HELP! Fortunately, we got the call from this customer to come and deal with it rather than going to Google and making things […]

“It’s wintertime, so we don’t want to clean carpets cos they’ll take too long to dry.” But many of us also have a lot of tiles that may need doing as well, and they can be a source of utter annoyance with those grout lines that just won’t clean up. Sound familiar? Well, the good […]

We’ve had a couple of instances in the last few months of brand-new furniture with a less than brand new smell! In fact, the smells were as if something had putrefied. The issue we had was that the smell was deep within the structure of the furniture and in no way accessible for us to […]